Dear [FIRSTNAME],

Sincerely thank you for purchasing Bike Shorts Underwear from us on Amazon (Order ID [CUSTOMFIELD2]). 

But we got notification from warehouse that a worker might shipped wrong size to some customers. We are truly sorry for this mistake.

We aim at providing 100% satisfaction for our customer. To make sure you will get the suitable bike underwear, please try it after you receive the package, if the underwear is smaller than you prefer, please inform us and we'd like to send you a larger one for free.

We will try our best to fix the problems and offer customer 100% satisfaction as possible as we can. 

Look forward to your response and thanks again for your time.

Wish you all the best,

Sylvia

Ohuhu Direct